API servers degraded

Incident Report for Guru

Resolved

After further monitoring and inspection, we have determined that the outage has been properly resolved. We apologize again for the inconvenience.

Posted May 25, 2018 - 16:47 EDT

Monitoring

API endpoints are now operational and we are monitoring the services for issues.

Posted May 25, 2018 - 16:07 EDT

Update

The majority of API services have been restored and the majority of Guru is operational. The analytics API endpoint will be restored next.

Posted May 25, 2018 - 15:50 EDT

Identified

We are beginning restore individual services. The recent activity endpoint is still currently down.

Posted May 25, 2018 - 15:44 EDT

Update

The operations team is diligently working to restores services, we will continue to post updates here as we get them.

Posted May 25, 2018 - 15:32 EDT

Update

We are continuing to investigate this issue.

Posted May 25, 2018 - 14:50 EDT

Update

We are still working to restore services, we apologize for the delay.

Posted May 25, 2018 - 14:44 EDT

Investigating

We are still investigating an issue with the API where timeouts are occurring. We will post further updates here.

Posted May 25, 2018 - 14:00 EDT

This incident affected: API.