All Systems Operational

About This Site

This is Guru's Status page, where you can see updates on how our systems are doing. If there are interruptions to our services at any time, we will post a note here.

If you are experiencing any issues with Guru, please get in touch with us at support@getguru.com and our team will get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Web App ? Operational
90 days ago
100.0 % uptime
Today
Extension ? Operational
90 days ago
100.0 % uptime
Today
Slack bot ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Message Delivery ? Operational
User Support System Operational
Infrastructure Operational
Databases Operational
Servers Operational
File Service API Operational
File Service Conversions Operational
Stripe API Operational
Zuora Production API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Uptime
Fetching
API Response Time
Fetching
Jun 23, 2025

No incidents reported today.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Degraded performance of Assist + Answers features
Resolved - This incident has been resolved.
Jun 10, 21:11 EDT
Update - OpenAI has confirmed that this issue is resolved and their services are back up for the majority of users. All Guru AI features (Assist + Answers) are operational again.
Jun 10, 18:51 EDT
Monitoring - The fix has been applied by OpenAI, and the results are being monitored.
Jun 10, 13:41 EDT
Identified - OpenAI is implementing a fix for this issue and stated that recovery could take several hours. We'll update here when their services are fully restored.
Jun 10, 11:17 EDT
Investigating - OpenAI, the provider we use to support our AI features (Assist + Answers) is currently experiencing issues that are affecting the performance of those features. All other Guru features are operational. We are monitoring the situation and will provide updates here.
Jun 10, 09:09 EDT
Jun 9, 2025

No incidents reported.

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