API is experiencing long latency and intermittent down time

Incident Report for Guru

Resolved

This incident has been resolved, Guru's services are back up and running as normal. We appreciate your patience and understanding as our team worked to resolve the problem.

Posted Feb 10, 2021 - 15:17 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 10, 2021 - 15:03 EST

Update

We are continuing to investigate this issue.

Posted Feb 10, 2021 - 14:34 EST

Investigating

We are currently investigating an issue with increased API latency and degraded performance. We will continue to update you as soon as we have more information about a resolution.

Posted Feb 10, 2021 - 14:27 EST

This incident affected: Web App, Extension, and API.