The issue has been resolved and performance has returned to normal. We apologize for this inconvenience and thank you for your patience.
Posted Jul 24, 2020 - 13:57 EDT
Identified
We have identified the issue and are rolling out a fix. We are continuing to monitor the issue closely.
Posted Jul 24, 2020 - 13:26 EDT
Update
We are continuing to experience long latencies and timeouts on our service and are working to restore stability.
Posted Jul 24, 2020 - 12:52 EDT
Investigating
We are beginning to see the service experience latency issues again, we are continuing to work on this issue.
Posted Jul 24, 2020 - 11:56 EDT
Monitoring
We have been able to bring the service to a stable point and we monitoring the situation closely.
Posted Jul 24, 2020 - 11:37 EDT
Update
We are continuing to investigate the issue. Response times are still slow and could prevent access to the service.
Posted Jul 24, 2020 - 10:37 EDT
Investigating
We are currently experiencing high latency and timeouts while accessing the service. We are investigating the cause and will post updates here as soon as they are available.
Posted Jul 24, 2020 - 09:42 EDT
This incident affected: Web App, Extension, Slack bot, and API.