API Latency

Incident Report for Guru

Resolved

The issue has been resolved and we are monitoring the services.

Posted May 14, 2019 - 12:14 EDT

Monitoring

The issue has been resolved and we are monitoring the services.

Posted May 14, 2019 - 11:57 EDT

Update

The issue has been resolved and we are monitoring the services.

Posted May 14, 2019 - 11:33 EDT

Update

We are currently investigating an API outage that is affecting the web app and extension.

Posted May 14, 2019 - 11:17 EDT

Update

We continue to see high latency across requests causing slowdown in our API. We will continue to update as we can. Thank you for your patience.

Posted May 14, 2019 - 10:04 EDT

Update

We’ve been able to stabilize latency but are continuing to work towards improving overall speed.

Posted May 14, 2019 - 09:19 EDT

Update

We are still researching the cause of the latency and will continue to provide updates as soon as we can.

Posted May 14, 2019 - 08:06 EDT

Investigating

We are currently investigating issues with slow logins to the service which is causing latency in our API.

Posted May 14, 2019 - 07:20 EDT

This incident affected: Web App and API.