API Latency

Incident Report for Guru

Resolved

The issue has been resolved and we are monitoring the services.

Posted 5 months ago. May 14, 2019 - 12:14 EDT

Monitoring

The issue has been resolved and we are monitoring the services.

Posted 5 months ago. May 14, 2019 - 11:57 EDT

Update

The issue has been resolved and we are monitoring the services.

Posted 5 months ago. May 14, 2019 - 11:33 EDT

Update

We are currently investigating an API outage that is affecting the web app and extension.

Posted 5 months ago. May 14, 2019 - 11:17 EDT

Update

We continue to see high latency across requests causing slowdown in our API. We will continue to update as we can. Thank you for your patience.

Posted 5 months ago. May 14, 2019 - 10:04 EDT

Update

We’ve been able to stabilize latency but are continuing to work towards improving overall speed.

Posted 5 months ago. May 14, 2019 - 09:19 EDT

Update

We are still researching the cause of the latency and will continue to provide updates as soon as we can.

Posted 5 months ago. May 14, 2019 - 08:06 EDT

Investigating

We are currently investigating issues with slow logins to the service which is causing latency in our API.

Posted 5 months ago. May 14, 2019 - 07:20 EDT

This incident affected: Web App and API.